Frequently Asked Questions – e-PartsTruck.com

 

1. What kind of truck parts do you sell?

We specialize in original WABCO and KNORR-BREMSE truck parts, but we can also sell other truck parts brands. Our catalog includes brake systems, ABS/EBS modules, sensors, valves, air dryers, and more.

2. Do you ship internationally?

Yes, we ship worldwide. Whether you’re in Europe, USA, UAE, the Middle East, Africa or the Americas, we deliver truck parts to your location via trusted couriers such as FedEx.

3. How can I find the right part for my truck?

You can search by part number, OEM cross reference, or use the advanced search filters on our website. If you’re unsure, just contact us — we’ll help identify the correct part based on your truck’s details.

4. Are your parts original or aftermarket?

We offer original WABCO and KNORR-BREMSE truck parts, clearly marked on each product page. You can choose based on your preferences and budget. If you are interested, we can also offer you aftermarket parts.

5. What payment methods do you accept?

We accept only bank transfer (SEPA/SWIFT) payments!

6. Can I get a VAT invoice?

Yes, we issue VAT-compliant invoices for all purchases. If you’re a business in the EU with a valid VAT number, we can issue invoices without VAT
(intra-community acquisition).

7. How long does delivery take?

Delivery time depends on your location and parts availability. We allways indicate you estimated delivery time on our proforma invoice before you decide to pay.

8. Do you offer warranty for your parts?

Yes. All parts are covered by a 12-month warranty, unless stated otherwise.

9. Do you support bulk orders or B2B partnerships?

Yes, we work with fleets, logistics companies, and repair shops. For bulk pricing, custom quotes, or ongoing supply agreements, contact us directly.

10. How can I contact customer support?

You can reach us via:
Email: export@partseds.com
Phone/WhatsApp: +40749102256 | +40749102608 | +40749102603
Or via our Contact Page.
We reply fast, Monday to Friday.

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